's, procedures, and physical exams. Assist physicians in all aspects of patient care in a thriving group practice. This includes policies and procedures as mandated by law, Accurately reports and records the patient’s condition and care, including signs and symptoms which may be indicative of change. Record information into electronic medical records database (EMR) for provider to review and advise for triage nurse to follow up with patient to complete the call, Resolve script/order issues/errors for patients, Responsible for triage calls, procedure follow-up and new pre-procedure information to include anti-coagulant protocols, Completion of patient and pharmacy medication refill request, Working as the patient advocate to complete prior authorizations for medications not covered by insurance, Effectively communicated patient request and concerns to physicians, Served as intermediary between the practice and other professional associations (legal, insurance, pharmacy and other medical facilities), Relayed test results to patients and informed them of any follow ups if required. Educated family and client on care the terminally ill and dying patient. Trained both paraprofessional and professional staff to improve documentation skills. Providing patients with clinic information, healthcare and non-health care related topics. Complete FMLA and short term disability paperwork. Responded appropriately to patients by applying clinical assessment and communication skills while adhering to established clinical guidelines. Maintain accurate, detailed reports and records. Administered medications & immunizations with ease, compassionately provided delivery of test results and confidentially updated EMR with patient records and necessary instructions. Functioned independently with regulating and teaching Coumadin patients. One of the primary functions of a telephone triage nurse is to determine whether a patient needs care and if so, what kind of care. Career Definition and Educational Requirements of a Telephone Triage Nurse There are many different career paths within the field of nursing. Assessed and advised physician on ED patient consults, Receive and return patient calls, relieve patient anxiety, Phone triage (200+ incoming and outgoing calls per day). Triage Nurse Resume. Staff Nurse - RN - Phone Triage Job Description | Salary.com. Obtain Prior Authorizations for medications as needed, Coordinate and partner with providers and pharmacy to time multiple medication refills, Facilitate Medication Reconciliation processes between pharmacy and Primary Care Providers for Grayling Physician Network Emergency Department or inpatient patients upon pharmacy request, Initiates and accomplishes work activities independently, Maintains professional standards by actively participating in continuing education activities, quality management activities, and in-services related to area of practice and age of patient population, Participate in continuous improvement initiatives and pilot projects related to the Triage process, Follows the ANA Standards of Professional Performance (2010), Provides phone triage and/or after hours admissions/visits for home care or hospice patients during non-business hours, Works cooperatively to coordinate care with colleagues to ensure that patient and family needs are met during non-business hours, Implements plan of care, coordinates services, and revises plan of care as necessary while documenting in computerized medical record in a timely manner, Performs initial and ongoing assessments of clients' needs, Serves as liaison between physician, hospital and agency personnel, and others in assessing appropriateness of patient referral and ongoing patient care needs, Counsels the client and family in meeting nursing and related needs, Attends appropriate staff meetings and in-services/continuing education offerings, Employees with email are required to maintain proficiency in the basic functions of the program and are also required to regularly check email and keep calendars up to date, Complies with standard precautions, infection control and safety procedures and guidelines. Helped mid-level providers with patient care by relaying information to the patient. Document appropriate plan of care and treatment in patients EMR. Conveys to the caller in a 'telecharismatic' manner, that they are the #1 priority, Listens, communicates and documents simultaneously and navigates computer programs to assess, process, educate and document all information in a professional manner, Consult program medical director for consultation regarding arising clinical concerns, Documentation reflects ongoing evaluation and effectiveness of patient care utilizing current standards, policies and procedures, Follows Nursing Process to deliver safe care: assessment, planning, implementation, and evaluation, Synthesizes patient assessment data and recognizes complex situations prior to communicating with care team, Documenting C9 outcome and CareLink – RMS – on base, Identifies expected outcomes and revises plan of care when unexpected outcomes arise and begins to use full range of communication as a means of conveying plan, Ability to demonstrate knowledge of current treatment practices and protocols, Excellent communication skills (written and verbal), Solid assessment, clinical, and documentation skills, Ability to multitask and prioritize workload, Possesses good crisis intervention skills, Excellent written and verbal communication skills as well as effective interpersonal skills, Excellent customer service and team building skills, Performs any other functions as requested by supervisor, Current State License as a Licensed Vocational Nurse, Knowledge of primary care medicine requirements (state specific), Provides skilled care to patients under the direction of a Licensed Provider in person and via the telephone, Performs other related functions as requested by the registered professional nurse/care manager in keeping within scope of practice. Provided teleprocessing services that promoted quality patient care and customer service in a call center environment. Contact patient with test results, schedule appointments, administer injections, and send controlled/maintenance prescriptions to pharmacy. Utilized Epic to triaged patient symptoms and provide appropriate action. Assisted corridor nurses in caring for patients and provided care to patients on nurse procedure schedule. Posted: (2 days ago) Staff Nurse - RN - Phone Triage provides professional nursing triage services and health advice to patients over the … Consulted with physcians and other healthcare professionals in providing care to pediatric patients and their caregivers in a clinic setting. Recognized for outstanding listening and communication skills through patient surveys. Fill in for MA's doing blood draws and assisting the doctors in PRP stem cell procedures. Notify Georgia database for all sexually transmitted diseases. Prepares clinical /progress notes and submits to supervisor for review, 3-5 years’ experience in telephone triage, EMR (Electronic Medical Record) experience, Knowledge and understanding of managed care concepts strongly recommended. Maintain accurate and detailed documentation in electronic medical records. Answers calls in a timely manner. Independent pediatric telephone triage nurse providing assessment and care plans servicing over 300 physicians and nurse practitioners in Texas, Mississippi, Virginia, Maine, Tennessee, South Carolina, Arizona, and Maryland. Respond to all codes: fainting, hyperemesis, and CPR. Company: N/A. Makes accurate patient assessment and direct patient to appropriate level of care when needed based on approved triage protocol guidelines, Document assessments, advice given, and plan of care in patient chart. Record patients' medical information and vital signs. principles making every effort possible to resolve the problem, Collects subjective data related to the presenting problem and medical history, Recalls knowledge of the teaching principles of health care information to pediatric, adult and geriatric populations, Serves as the primary point of contact for telephone patients with a variety of health or illness questions, Ensures that the caller comprehends health information and clinical advice to make informed healthcare decisions. Remember to pinpoint some of the skills that will show why you should be … You care for others every day. Take note: A telephone triage nurse resume should be specific and include your education, experience, and special abilities. No need to think about design details. Documented appropriate plan of care and treatment in patients EMR. Delegated medication refilling as requested by the patient and order by provider. Knowledge of what medical symptomology constitutes urgent/emergent care. The nurse helps to educate prenatal and gynecology surgical patients. Providing appropriate and courteous telephone … Demonstrated excellent organization and multitasking skills. Obtain prior authorization, schedule specialty/stat procedures, and provide outgoing referrals. Collaborated with wide array of healthcare providers to secure time … Extensive pediatric assessment including home care, care plans, education, and knowledge of the Barton Schmitt Pediatric Protocols. Leave a reply "Triage Nurse Resume" Cancel reply Save my name, email, and website in this browser for the next time I comment. The Triage Nurse … Triage Nurses manage and sort patients based on the degree of care required. A telephone triage nurse works to assess patient needs and answer questions over the telephone. List your job titles, company names, locations, and dates … To adopt becoming Triage Nurse, you’ll have a passion for the discipline aggregation of brave, society, and education. Tailor your resume by picking relevant responsibilities from the examples below and then add your accomplishments. Instruct individuals, families and other groups on topics such as health education, disease prevention and treatments for illnesses. Educates patients utilizing principles of active listening, Establishes an immediate therapeutic rapport with callers. Adminsitered immunizations, medications and nebulizer treatments. Coordinated shift to shift staffing for a multiple unit facility with approximately 75 staff persons on each shift, Supervised paraprofessional and professional staff in clinical procedures, safety, and State and Federal regulations, Worked as a triage nurse and crisis evaluator at a high volume psychiatric, Served individuals who are in need of evaluation for court ordered treatment and those involved in civil committal proceedings, Worked extensively with Tucson police and county sheriffs as they, Treated emergency psychiatric and substance abuse symptoms that present and plan discharge to address crisis alternatives, community services needs and court mandated treatment. - Choose from 15 Leading Templates. This includes anticipating the needs of the provider when coordinating patient care. You’ll also need to uncover off … Send refill requests and referrals from patients, agencies or pharmacies to primary providers and nurses. Knowledge of medical terminology and abbreviations, Knowledge of clinical protocols for vital signs. Call patients with MRI results and speak with them about the next step in their care. Triage Nurse draws a dissent lives of a society every day. The best examples from thousands of real-world resumes, Handpicked by resume experts based on rigorous standards, Tailored for various backgrounds and experience levels, Recommended safe care to injured employees based on their situation and concern, and if applicable, recommended an appropriate provider for care. We have gained this position by actively working to change … Job Description. Job description for Staff Nurse - RN - Phone Triage. Demonstrated superior critical thinking and problem-solving skills. Riverside, CA 92505 (La Sierra area) From $33 an hour. Experienced Telephone Triage Nurse skilled in a range of client and administrative responsibilities particularly responding to health questions over the telephone offering careful diagnosis of patients without physically seeing them through knowledge of illness and injury. Call patients with lab results and discuss with them any vitamin or hormone supplementation. Collaborated with home health care agencies, public health departments and schools in providing care to patients. Provide patient and family education for medication, treatment, post-op care and follow-up. Triage Nurse. Assists the doctor in all aspects of the patient’s initial consultation, 1-3 years proven experience in related field, Excellent attention to detail, good oral and written communications skills, Must work well with multiple tasks and changing priorities, Functions as an independent and interdependent member of the health care team in support of the care needs of the surgical patient population, Performs patient assessments, focusing on physiologic, psychological, and cognitive functions, through patient/provider office visits, nurse visits, and telephone triage. Including requirements, responsibilities, statistics, industries, similar jobs and job openings for Staff Nurse - RN - Phone Triage. BLS Healthcare provider. Maintained accurate and detailed patient records and pertinent information, Responsible for reviewing and authorizing/denying provider ordered prescriptions in accordance with established guidelines, Managed care and developed plan of care individualized to each patient, Communicated client needs with physician and IDG members, Managed symptoms to obtain optimal comfort in terminally ill and dying patient. Trained new staff on used of handheld device and use of Pointcare software, Documented client assessment and care in computer based program Homecare Home Base, Identified ongoing and new problems and developed plan of care within the constraints of the disease process and individual needs, Reviewed records, notes, and labs from outlying facilities to help determine placement needs, Coordinated admission procedures with a multidisciplinary team to effect greater client stability, Conducted and reviewed laboratory tests to determine detox needs and requirements, Organized resources to reduce duplication of effort, increasing productivity and efficiency, Digitized forms and boards enhancing communication between areas of care. Instead of taking calls at a hospital, doctor’s office, or crisis hotline center, you … Based on the information they gather, triage nurses then … Ambulatory, outpatient or emergency room care experience preferred. Fill in for the x-ray tech doing patient x-ray's when needed. Objective : Very detailed oriented and reliable professional with 3 years of experience as a Triage Nurse, is now seeking a position in an environment that will challenge further; … Current CPR certification required, One (1) to three (3) years experience as an LPN or RN required; physician office experience preferred, Demonstrated good clinical, interpersonal, organizational and written and verbal communication skills required. As requested by the patient, public health departments and schools in providing care to patients other on... And schools in providing care to patients Triage all patient phone calls that into. Appropriate plan of care is of sufficient breadth and depth to … Job Description for Nurse! 'S symptoms, and knowledge of clinical protocols for vital signs agencies pharmacies! 5 doctors ' schedules utilizing electronic medical records society every day patients ' conditions - a WNS (... 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