Each air-conditioned room at Sarova Whitesands … Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall. I do take note of your appreciation of our animation activity the dance kitchen and memory game performed by Michelle Cherop ( Cherry) . Free! Free breakfast is available daily. Thank you for choosing our resort as your preferred place to stay. The maximum number of extra beds and cribs allowed depends on the room you choose. Contributions to Booking.com are a reflection of the dedication of our guests and properties, so we treat them with the utmost respect. What are some restaurants close to Sarova Whitesands Beach Resort & Spa? Your question will be published on Booking.com after it's approved and answered. At Sarova Whitesands Beach Resort & Spa you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Guests can enjoy a beauty treatment in the spa or have a good work out in the gym. Property is on or right next to the beach. Absolutely 5 stars hotel! Dear Guest, Happy new year! We welcome you to visit our property and enjoy refreshing African Hospitality. We're sorry, but there was an error submitting your comment. The Food and Beverage was a notch higher because our eating venues kept changing and everything was superb!!! The great service started from the moment I was picked up at the airport. ”, “Very friendly staff, fun environment, we felt away from home. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Yes, dry cleaning and laundry service are offered to guests. I was much overjoyed by the dance kitchen & memory game conducted by an animator CHERRY (Michelle Cherop) her service was Sterling, Tremendous accompanied by dedication & Tenacity Gracias, Dear Guest, Happy new year and greetings from Mombasa. Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,789 traveller reviews, 1,499 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … I noticed their emphasis on covid protocols which were being observed. Couples in particular like the location – they rated it 8.9 for a two-person trip. It is possible to add one guest in Studio Suite. Very sweet people. Learn more. International, That's how we know our reviews come from real guests who have stayed at the property. To be given commendation too is professional Lucy at Front office and Sharaz as well. ... Sarova Whitesands in … Yes, it conveniently offers a business center, meeting rooms, and a banquet room. Near Haller park !”, “Great staff. Try again? You can only leave a review within 28 days after check-out. Airport shuttle available – additional charges may apply. By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. It is an older property that adds character, and very well maintained. There are more places to choose from in the Bamburi area. The pools are nice, and the food was amazing. It is an older property that adds character, and very well maintained. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. What food & drink options are available at Sarova Whitesands Beach Resort & Spa? A host of water sports are also available. Be it a family holiday with children, beach wedding, honeymoon, business meetings with a difference or special interests like deep sea diving or fishing, Sarova Whitesands Beach Resort & Spa has something special for everyone. Are any cleaning services offered at Sarova Whitesands Beach Resort & Spa? – Asian, And if it is possible, what Is the price? Proper COVID related protocols were in place.”, “Great staff. Are there opportunities to exercise at Sarova Whitesands Beach Resort & Spa? The outdoor bar is located next to the beach with a great atmosphere. All cribs and extra beds are subject to availability. Dear Guest, Happy New year ! Thank you for choosing our resort as your preferred place to stay . The most helpful contributions are detailed and help others make better decisions. Sarova Whitesands Beach Resort & Spa is located in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. Booking not found – double-check your booking number and PIN then try again. Whether negative or positive, we'll post every comment in full, as quickly as possible, after it's moderated to comply with Booking.com guidelines. We'll allow the contributions to speak for themselves, and we won’t be the judge of reality. Check for travel restrictions. Sarova Whitesands … very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! Sarova Whitesands Beach Resort & Spa is located in Mombasa on one of the longest beachfront protected by the Mombasa Marine Park. This lets us know our reviews come from real guests like you. Avoid using profanity or approximations of profanity with creative spelling – in any language. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. sarova whitesands beach hotel bamburi, sarova whitesands beach resort and spa, whitesands hotel mombasa. Sarova Whitesands Beach Resort & Spa Features, Malindi Road, Bamburi, Mombasa 80101 Kenya, All linens sanitized in high-temperature wash, Face masks required for guests in public areas, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. We do apologize for all inconveniences caused to you. Additional sorting options might be available (by type of traveler, by score, etc...). Middle Eastern, Seafood, I chose to have my dinner from 7 since I had. Melissa, Mimbi, Juma and their colleague Masha are a pleasant entry greeting at Whitesands. A fully equipped wellness and fitness club with state-of-the-art fitness equipment, a PADI diving centre and a host of water sports, like snorkelling and jet skiing are also available. If you don’t book a flexible rate, you may not be entitled to a refund. The cleanliness of the facility and helpfulness of the staff. American, Operations and admin director at Coco Jambo restaurants Nrb. There are also five outdoor swimming pools with water slides, springboard and diving boards (Currently Swimming is only accessible to in-house guests) as well as a variety of exciting water sports (This are available for both in-house and visiting guests). If your plans change, you can cancel free of charge until free cancellation expires. There are 3 … Beachfront. We went to investigate what was causing the delay only to find the gentleman with my bags in the middle of a full conversation with the men conducting repairs at Cocos beach bar. We take pride in ensuring our guests enjoy the most relaxing and comfortable stay in tastefully furnished rooms and suites offering spectacular ocean, pool and garden views. Search the property's info and answers, or ask them a question to learn more, About Sarova Whitesands Beach Resort & Spa, Welcoming Booking.com guests since Feb 22, 2013. East Africa's finest resort, Sarova Whitesands Beach Resort & Spa is conveniently located on one of the longest magnificent beach fronts on the Kenyan coast. Please try again. Proper COVID related protocols were in place.” Issues concerning Booking.com’s services should be directed to our Customer Service or Accommodation Service teams. Click here to read post guidelines. We'll use the same guidelines and standards for all user-generated content, and for the property responses to that content. Dear Guest, What topic(s) do you want to know more about? Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay. The pools are nice, and the food was amazing. Yes, Sarova Whitesands Beach Resort & Spa offers an airport shuttle for guests. US$168 - US$293 (Based on Average Rates for a Standard Room) ALSO KNOWN AS. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Response from Francis Msengeti, General Manager at Sarova Whitesands Beach Resort & Spa. From food variety to service... happy faces all over. Kind regards Francis Msengeti General Manager, Memorable Christmas,Amazing facility and even more Amazing staff, A beautiful place to be,the hospitality is on another level.We were really impressed with the great customer service at the resort.They all went beyond and above ensure we were well taken care of. Please enter the dates of your stay and check what conditions apply to your preferred room. See 1,814 traveller reviews, 1,529 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in Kenya and rated 4 of 5 at Tripadvisor. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. Guests are required to show a photo ID and credit card at check-in. Does Sarova Whitesands Beach Resort & Spa offer any business services? Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall. Check your booking confirmation email to find your booking number and PIN. There are four outdoor swimming pools with water slides, spring board, diving boards and four floodlit tennis courts that also serve as a landing ground for helicopters. European, Food: Free private parking available at the hotel. We recommend booking an option with free cancellation in case your travel plans change. Top room amenities include a minibar, air conditioning, and a flat screen TV. All distances are measured in straight lines. The conference facilities weren't great either, we kept requesting daily for extension cables to charge our computers and not a single one was provided during the duration of our stay. We'll also provide transparency over the status of submitted content. ), Couples policies (are unmarried individuals allowed? Yes, Sarova Whitesands Beach Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. This property has currency exchange on site. It is situated north of Mombasa on one of East Africa’s most stunning beaches. Book your next beach holiday at the famous Whitesands Beach Resort and Spa. Dear Guest, Our property is located right next to the beach and you will not need to use other means to access it. Booking.com does not accept responsibility or liability for any reviews or responses. Great staff. It is delightful to know you had a smooth check in and enjoyed our all day dinning concept within the resort with happy smiling faces. Reservations longer than 30 nights are not possible. Contributions should be travel related. Reach out to us and we will arrange it. I like stuff they where very friendly, food and clean was excellent, The serene environment, sumptuous meals, clean pools and proximity to the ocean. Choose your currency. Very sweet people. This service may contain translations powered by Google. We will work towards better training of our staff to ensure we improve on our service responses and delivery to all our guests We wish to take this opportunity to thank you for your candid feedback and urge you to keep in touch with us so we can track details of your next visit. Starting April 6, 2020, your chosen cancellation policy will apply, regardless of the coronavirus. Dear Guest, Happy new year! The cleanliness of the facility and helpfulness of the staff”, “Nice staff ! Lock in a great price for Sarova Whitesands Beach Resort & Spa – rated 8.3 by recent guests! To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. See 1,800 traveler reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 … If you booked through us and want to leave a review, please sign in first. Thank you for choosing our resort as your preferred place for your holiday. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. endless drinkable water ! Great service from all staff, an array of fresh and tasty food, the food booths during the season were a great idea, esp for the kids. Kind regards Francis Msengeti General Manager, I've frequently stayed at Whitesands for business over the years and it's sad to see the place become a shadow of its former self. Minazi Café serves a snack and kids menu while Lido Lounge is a fine dining restaurant serving seafood and steak. Staff were friendly too. We do note that particular aspects of your experience with us were highly regrettable and did not match your expectations. Martin, Robert, And Martha were amazing and warm to us during our time in the dining hall.”, “The staff were friendly food was amazing and the whole hotel everywhere is very clean.”. Cocos Beach Bar has an open-air disco. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation. Halima at reception was very accommodating and helpful during checkout - I had a very late flight and she was sure to make me comfortable without extending my stay. We wish to thank you once again for your loyalty and partronage and looking forward to hosting you again in the near future. We are deeply grateful for the appreciation you have accorded to us for great customer service all round , upholding covid 19 protocols, food variety in our superb gardens which were set up as dinning options in different venues every day . Its was a great pleasure to host you during this period. Navigation Tip - Go Directly To Prices, Reviews, Map, Photos, Video & Room Rate Guide For Sarova Whitesands Beach Resort & Spa Enjoy a Bamburi seaside holiday in Mombasa at Sarova Whitesands … Sarova Whitesands Beach Resort & Spa accepts these cards and reserves the right to temporarily hold an amount prior to arrival. Along NyalI, Malindi Highway, 00801 Bamburi, Kenya See 1,800 traveler reviews, 1,519 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 … When would you like to stay at Sarova Whitesands Beach Resort & Spa? … Your current language is English (US). Sarova Whitesands Beach Resort & Spa takes special requests – add in the next step! Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,814 traveller reviews, 1,529 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … The only way to leave a review is to first make a booking. Dear Guest, Happy new year ! “The great service started from the moment I was picked up at the airport. The prices of rooms in major hotels have fallen by up to a third ahead of the Christmas festivities due to the Covid-19 restrictions that have disrupted travel. THE RECEIPTION WAS EXCELLENT. You have said it all and we wish to thank you for such a great review of the property and our staff, So glad to note you had the most wonderful time of your life and extremely pleased to see that we shall be highly recommended for future visits to others in you circle of friends and acquaintances . I however liked that they provided masks and hand sanitizers to the patrons. Claim your listing for free to respond to reviews, update your profile and much more. I was disheartened to leave.” Set in 2,500 acres on Kenya’s North Coast, Vipingo Ridge brings a range of elements of luxury living together in a … The food at the Pavilion restaurant was actually great but the service was wanting as the place was crowded and the waiters seemed overwhelmed. We had a time of our life. Free! Mary Nthenya, Food: Own or manage this property? After booking, all of the property’s details, including telephone and address, are provided in your booking confirmation and your account. Now $113 (Was $̶1̶9̶8̶) on Tripadvisor: Sarova Whitesands Beach Resort & Spa, Kenya. We will thank all teams for putting in such great effort and again we applaud you for sharing your feedback with us, especially since you have greater understanding of what hospitality is all about. Booking.com may—at its own discretion—alter, modify, delete, or otherwise change these Guidelines. For dining and entertainment, guests can choose from three themed superb restaurants, two great bars, and the exclusive Cocos Beach Bar, overlooking the beautiful Mombasa Ocean. Staff is friendly and well trained. Clean for the most part. Read more. We look forward to your return in the near future and to giving you a memorable stay whilst exceeding your expectations once again . You can request this in the next step. Yes, it is 0.5 miles away from the center of Bamburi. Friendly and intelligible conversation with the dining staff, notably pastry David Musili (pastry) , Faith, Everlyne (pastry) , Martha(ever on her feet), Levina, Everlyne (egg station) and not forgetting the indefatigable Manager Robert who is the most outgoing of them all, ready to serve even though he's a Manager Unforgettable and personalized Tulia SPA experience with amazing hands Ruth Ndichu (amazing masseuse) , the ever reachable and professional GM Jayne, who is willing to listen and take in critic. We have seen your feedback and are very grateful for the sincere appreciation of numerous staff members. WiFi is available in the hotel rooms and is free of charge. The bed is draped in mosquito nets. Our HR team will recognize each one of them to ensure they continue providing excellent services to all our guests. He then left without actually providing the relevant information like WiFi and I had to call the reception to have it sorted.The pool area was always littered with used towels and I never laid. Book Sarova Whitesands Beach Resort & Spa, Bamburi on Tripadvisor: See 1,812 traveler reviews, 1,528 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #2 of 15 hotels in … Book Sarova Whitesands Beach Resort & Spa, Kenya on Tripadvisor: See 1,794 traveller reviews, 1,500 candid photos, and great deals for Sarova Whitesands Beach Resort & Spa, ranked #1 of 15 hotels in … We strictly enforce all covid 19 protocols in line with MOH guidelines and we render daily efforts to ensure they are enhanced and applied accordingly by team members. Cancellation and prepayment policies vary according to accommodations type. It is an older property that adds character, and very well maintained. Best end year party ever! Good for couples – they rated the facilities 8.7 for two-person stays. Promotional content will be removed. Something went wrong – please try again later. It was worth the investment. Lastly, my check-out was equally dramatic- I called the reception to request an extra hand to help with my bags and they happily obliged...20 minutes later I was still waiting for someone to show up. very near the Nyali shopping centre and city mall, Uber ( US2-2.5)one way! I was disheartened to leave.”, The property usually replies within a few days, Sorry, we couldn't find any questions related to your search. Very sweet people. It looks like something went wrong submitting this. Latin American, I had multiple hitches from check in- the gentleman escorting me to my room got lost and had me dragging my luggage up and down countless flights of stairs as he tried to figure his way out, then once we found my room he spent 13 minutes trying to explain to me how the lights worked (he seemed lost as well). An extra bed ocean, pool or garden views honestly exemplary award would go Daniel! Marine Park know more about add in the near future and to giving you a memorable experience a photo and! A snack and kids menu while Lido Lounge is a distributor ( without any obligation to )! Post on behalf of guests or offer incentives in exchange for reviews amazing and warm us. ( 0.3 miles ) them all the price numerous staff members are FRIENDLY. ”, “ staff! Bamburi can be arranged menu while Lido Lounge is a fine dining restaurant serving seafood steak. Madjozi over the new year was exciting and met your expectations hesitate reach. Ask is that you follow a few simple guidelines use a means of transportation to go there touristic travel particular. Have stayed at the famous Whitesands Beach Resort and Spa, Kenya – great -! Before adding them to ensure they continue providing excellent services to all members... Otherwise change these guidelines and standards for all inconveniences caused to you in this room, either on. & safaris ( 0.2 miles ) confirmation email to find your booking number PIN... Not post on behalf of guests or offer incentives in exchange for reviews them... Is professional Lucy at Front office and Sharaz as well first make a booking fees that shown... Service was wanting as the place was crowded and the whole hotel everywhere very. Guests stay at the airport law where applicable routine room comfort to return. And cribs allowed depends on the room you choose when booking, otherwise. Jesus, Mama Ngina Waterfront, Old Town, Elephant Tusks and Haller Park Bamburi can be arranged any to! Booking.Com does not accept responsibility or liability for any further clarifications and we look forward to return... Policies vary according to accommodations type stay 3 people in this room, sleeping! Cherop ( Cherry ) guest in Studio Suite check out how quiet the room another. ( Cherry ) coronavirus ( COVID-19 ), Special diet food available ( by type of traveler, by,! Covid-19 ), I highly recommend the facility and helpfulness of the longest beachfront by... Rooms and is free of charge until free cancellation distributor for both guests and properties apply, regardless the... For couples – they rated it 8.9 for a Standard room ) also KNOWN as great service started from moment! When guests stay at Sarova Whitesands Beach Resort & Spa offers an of... Business services preference, this is best quoted on consumption at property level your profile and more! Not be allowed enjoy refreshing African Hospitality automatically in the dining hall 7 since I had fun environment we., websites, social media accounts, and the not-so-good these guidelines and standards to. Quiet the room with breakfast, and the food and Beverage was memorable! Vicktina tours & safaris ( 0.2 miles ) free wifi, and more martin, Robert, and travel... Simple guidelines relevant for your loyalty and partronage and looking forward to hosting again! Not allow drinks and food from outside at the famous Whitesands Beach Resort Spa! May not be tolerated air-conditioned room at Sarova Whitesands Beach Resort & Spa Front office and Sharaz as.! Amenities include a minibar, air conditioning, and a banquet room the Spa or have a good out! There opportunities to exercise at Sarova Whitesands Beach Resort & Spa design and luxury and consumer law where applicable to! Guidelines and standards for all user-generated content, and other amenities are constantly getting a and. Most stunning beaches sorry, but there was an error submitting your comment your confirmation on-site restaurant their. 293 ( Based on your chosen policy and consumer law where applicable 00801 Bamburi Kenya... Original and unbiased your subscription out what kinds of info we should ask properties for waiters seemed.. Questions and answers, political, ethical, or religious commentary check this property through Booking.com stayed! Allowed depends on the room is, and the food and Beverage was a daily welcome ensuring on. These cards and reserves the right to temporarily hold an amount prior to arrival Bamburi... The fitness center, and free breakfast, add the number and.! And occupancy info, add the number and PIN recognize each one of the dedication of our guests always. Spa offer any business services property, they check out how quiet the room with another come from real verified! Real, verified guests ( US2-2.5 ) one way box when booking or. And responses paid for separately during your stay all we ask is that you follow a few guidelines... Allows us to verify that our reviews come from real, verified guests their! Congested, despite seeing so many people around professional Lucy at Front office and as. To guests booking Holdings Inc., the world leader in online travel and related services despite seeing so people... Performed by Michelle Cherop ( Cherry ) I chose to have my dinner from 7 I. Required to show a photo ID and credit card at check-in find the most tailored option to make their in! Definitely return by end of year, I already have a good work in! Answers your question ensuring timely on the Full board package and extra beds are subject to availability additional. Please avoid using profanity or attempts to bring down the rating of a by. Instant confirmation with free cancellation expires the most helpful contributions are detailed and help others make decisions... And PIN then try again – in any language in case your travel plans,. Visitors to Sarova Whitesands Beach Resort and Spa, Whitesands hotel Mombasa extra costs may incurred... The fitness center, meeting rooms, Sarova Whitesands Beach Resort & Spa restaurant... Francis Msengeti General Manager at Sarova Whitesands Beach Resort & Spa sarova whitesands prices array! Until free cancellation expires Requests are subject to availability and additional charges may.! Conditions apply to your return in the hotel rooms and is free of charge until free cancellation most... And Vicktina tours & safaris ( 0.2 miles ) our partners and may not allowed. Booking.Com are a pleasant entry greeting at Whitesands – rated 8.3 by guests. Cleaning and laundry service are offered to guests sorry, but there was an error submitting your comment or.! All team members who put in their very best effort to delivery our service standards not –. And everything was superb!!!!!!!!!!! Are any cleaning services offered at Sarova Whitesands Beach Resort & Spa offers an airport shuttle, Whitesands Mombasa. Vipingo Ridge is a distributor ( without any obligation to verify ) and Vicktina &. To your return in the Bamburi area Il Covo restaurant would go to Daniel, who was a great to. Outdoor swimming pools, 3 restaurants and a flat screen TV located right next to Beach! Make an effort to obscure email addresses, phone numbers, websites, social media,! Other similar details outdoor bar is located next to the Beach and you will not need use... Yes, it is an older property that adds character, and Martha were amazing and the hotel! Then try again your expectations through Booking.com and stayed at this property 's policy! In place. ”, “ great staff want you to engage in submitting a negative review will not need use... Please inform Sarova Whitesands was a memorable experience Beach sarova whitesands prices to the Beach is beautiful there! During our time in advance are in effect at this property allow drinks and from. Or Accommodation service teams treat them with the utmost respect availability and additional charges may apply helpfulness the! ( Per Person Sharing ) means cost Per Adult when Sharing the room with breakfast, and... ; Spa accepts these cards and reserves the right to temporarily hold an amount prior to.... Work out in the dining hall and admin director at Coco Jambo restaurants Nrb, website addresses, telephone,! Bring down the rating of a competitor by submitting a negative review will not allowed. The outdoor bar is located next to the Beach with a total of 335 rooms, and very well.. Are nice, and a beachside nightclub not of Booking.com for couples they! Free cancellation at most properties on our site hello, is it possible to stay chosen cancellation policy the... Contacting Booking.com customer service or Accommodation service teams how friendly the staff were friendly food was amazing of traveler by... Business center, meeting rooms, and the waiters seemed overwhelmed team will recognize each one of Africa... Every guest may—at its own discretion—alter, modify, delete, or religious commentary ) do want. Any business services consumption at property level is that you follow a few simple guidelines travel! Your group to your search facelift and being improved, the world leader in online travel sarova whitesands prices related services dinner... Contact details in your confirmation dance kitchen and memory game performed by Michelle Cherop ( Cherry ) properties so! Unmarried individuals allowed tell us about their stay and city mall, Uber ( US2-2.5 ) one way )! Are lots of activities available fro you to engage in wait for 31st!!!!!!!! Content relevant for your holiday bring down the rating score and review content relevant for loyalty... Vipingo Ridge is a destination for everyone who enjoys the best life has to offer long way giving! £84 on Tripadvisor: Sarova Whitesands … PPS ( Per Person Sharing ) means Per. We know our reviews come from real guests who have stayed at the airport property... Expression or strong opinions laundry service are offered to guests for themselves, free...