Hope they fix this. Ecobee really wants you to use Eco+. Threshold settings allow you to configure your HVAC equipment for greater efficiency and prevent damage to your equipment by controlling how the ecobee engages it. Version 2.13.0. When you make a manual temperature change, it stays that way until you clear it. Good news: after a lot of investigation and some hard work, I found a workaround to those issues. Google Assistant. Also, like most programmable thermostats, I could raise or lower the temperature setting temporarily, where it would stay until the next programmed change. I got the same thing. Hit Comfort Settings. They asked for permission to access our account, which we granted, and 45 hours later we received this response, “At 9.40 pm yesterday it was call for cooling because this is going to pre-run the cooling before the next schedule starts. Removed and re-added again, and it stopped working completely. Fix another issue found when Ecobee servers are not responding. Fast, easy installation – install your ecobee in 30 minutes or less. This tells your ecobee what temperature you want your home to be during your Activities. To disable Eco+ settings, select Eco+, then select each of the four options you want to disable. It was a few days later when we finally decided that ecobee wasn’t working. 2.0.30: JimBo. Wake up your ecobee Smart Thermostat, then tap Menu. Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. We’re disappointed and hope Ecobee is making investments in … Makes no sense. My setup is the Ecobee is in my dining room, one sensor in the living room (same floor) one sensor in the basement (media room) and one sensor on the top floor in my bedroom. Comfort Settings of Away, Home and Sleep work fine, but custom Comfort Settings are not being updated on the thermostat. Does anybody know what these might be equivalent to? I have a schedule set with 5 total comfort settings in use. What’s New. Discussion threads can be closed at any time at our discretion. If This Then That. Our first step was to contact ecobee support. If it is, remove your devices and ecobee from your Linked Services in the SmartThings app’s settings before re-adding. I tried to use other Ecobee/Smartthing Connections, and did not have as much success as I have had with this version. Each on/off option has its own screen, so you may need to tediously flip in and out of every screen to turn them all off. The orange number is the heat setting, and the blue number is the cool setting. Worse still, nowhere in the Ecobee app could I find a way to change this setting, to make the schedule override any manual change. Select the Comfort Setting you wish to customize. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. Support. Adjust to the desired temperature, then tap Save. I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. We delete comments that violate our policy, which we encourage you to read. Can't save comfort settings. Ecobee Comfort Settings no longer working with Google Home / Google Assistant. 1. Edit: just saw someone a few days ago on an older thread says it's working now. That all said, I think what someone else may have already stated, you can achieve something closer to what you want with more comfort settings. Compatible with most HVAC systems. In this HVAC Thermostat Video we go over what to do if your thermostat is blank or not working. I'm sorry that google integration is still not working due to changes made by Google. Every smart sensor can be paired with your Ecobee thermostat. But just like you I am still a customer. To do this, you’ll need to customize your Ecobee’s Comfort Settings and picking which sensor(s) to use for each Comfort Setting. Fix for Hold Type names in Climate Control program action. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. Ecobee is a smaller company than Google-backed Nest, but that’s no reason for this many outage reports. To set your Ecobee fan to Comfort Mode: Go to the main menu. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. The name you put into the config on the Ecobee site is just a friendly name for â ¦ Must be recognizing the wall as a person and not going into standby. So yes it looks like there is a permanent hold but more strange is the fact that the temperature range setup in Home app are not being applied to the thermostat and the furnace isn’t even turning on unless I release the hold - I don’t mind completely forgoing using Ecobee Comfort settings if this would at least work. It’s kind of annoying, so it would be wise to install the other skill as well. A smart thermostat can be a real asset to your home, allowing you to not only manage temperature settings remotely, but also potentially lower your heating and cooling costs. The next part of the schedule are your Comfort Settings. To whom it may concern (i.e., My ecobee device users): Just to let you know, there has been some issues with MyEcobeeDevice since some API changes at ecobee (and there were some weird behavior at ST too), so the code that you’re using will not work in the long term. We are trying our best to get this integration working again. Removed and re-added them again, and it worked for just the downstairs. Click here for a detailed description of the feature. Jun 1, 2020. For example, if it's a particularly cold day, I might bump the heat up a couple degrees -- but I expect it to drop back to 66 at 10 p.m., which is what the thermostat is programmed to do. Now, my Google Home simply says something to the effect of, "sorry, I can't help with that" when executing that part of the routine. Problem. Version History. I love everything about it and how it is connecting with my set-up. I'm having a problem with my Ecobee3. If your ecobee device or app is not responding as expected, visit us using the Contact the Manufacturer button below. With the newer Ecobee Plus skill, you have to add “ask Ecobee” in front of your voice commands, so it would be “Alexa, ask Ecobee to set the thermostat to 75”. My fan is pretty quite so it isn't an annoyance when it turns on but I can see why a noisy fan would be an annoyance. Samsung SmartThings. The connection with Google has been broken for months. I am not trying to reinvent the wheel in controlling my Ecobee5 thermostat. All the while, it is able to work with any other command, other than changing the comfort setting. After i did a factory reset of ecobee, it started to work again but I had to reprogram it. Confirm that your device is working correctly in the ecobee app. From there, you can customize the schedule and have a Comfort Setting begin at a specific time each day. Close. Worked before though. ecobee thermostats work seamlessly with Apple HomeKit on all iOS devices including Apple Watch, and leading smart home ecosystems including the Google Assistant. Tap Comfort Settings. Go to Wi-Fi. If anyone else has experienced this and/or has a solution, I'd love to hear it because I can't find anyone else who has these issues. You can also do this on the Ecobee itself by selecting Main Menu > Settings > Preferences, then tapping Hold action. My take: It should be set this way by default. However, I left the other day and none of the sensors had detected occupancy for over 4 hrs but the Away comfort setting did not activate. With Follow Me enabled, your thermostat's built-in occupancy sensor and your SmartSensor(s) detect which rooms you and your family are in and your ecobee thermostat sets your home's temperature to prioritize comfort in those rooms. Current wiring is an R, C, and an i+ and i-. New comments cannot be posted and votes cannot be cast. For me, I removed and re-added the commands to my routine, and it started working for just the upstairs. Tap the temperature controls to open them. With this broken, it nullifies a lot of the usefulness of these thermostats, and makes me seriously consider selling them and replacing them with something like Honeywells. Note: Now close the Settings window. Schedule a Vacation Mode in Advance. Receive alerts when doors, windows, or cabinets with SmartSensor are opened or closed. To clarify, my previous thermostat was also "smart," but it was very old and needed replacing for reasons I won't bore you with. Be respectful, keep it civil and stay on topic. This guide will help you troubleshoot the wiring and other electricity problems that can cause your thermostat not to turn on, click without turning on, or reboot constantly. That's why, recently, I awoke feeling like I was sleeping in a sauna. Just echoing what you have said. Press question mark to learn the rest of the keyboard shortcuts. I had some sort of issue with house wifi and the ecobee got disconnected from the wifi. Now, the smartthings app stopped being able to control the ecobee4. Your thoughts? The Google routines still work to turn off the thermostat altogether when I leave and have it set to heat-cool when I return. Thanks again! Here's how to make it right. Why is my Ecobee showing question marks? Bring your home together with contact sensors that work with ecobee Haven home monitoring (subscription required) to send entry and occupancy alerts without obstructing family life. But it does not work during Sleep setting. Add Poll on controller to grab all current settings, and query to just report the currently known drivers values to the isy. I hadn't realized the thermostat hadn't reverted to my schedule, so it was a full 8 degrees warmer than I'm used to. Do not add that sensor to the sleep comfort setting. To avoid this, your ecobee makes the transition from one Comfort Setting to the next, gradually. I've tried unlinking/relinking the account from Google Home, and unmounting/remounting the thermostat. • Modify comfort settings on the go • Easily switch HVAC system modes from anywhere Because we never take our users’ feedback for granted, we want more of your thoughts. RELATED: How to Schedule Your Ecobee to Go Into Vacation Mode. To connect your Ecobee thermostat to your Wi-Fi network: From the Home screen, press Menu. Hi All, I am new to Ecobee. How Ecobee Sensors Work. Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. To adjust this setting, go to MAIN MENU > COMFORT SETTINGS > select your desired Comfort Setting. Thank you for understanding. Press question mark to learn the rest of the keyboard shortcuts. Flair will assume this … However, the newer skill allows you to do a lot of cool things. Note 20 specs compared: All of Samsung's updates, Discuss: Fix the Ecobee smart thermostat's most annoying feature. User account menu. Out of the box, the Ecobee doesn't work that way. I have a schedule set with 5 total comfort settings in use. However, this means there's zero temperature control while I'm gone. They’re not on the ecobee compatibility chart and I suspect I’d get a faster answer from you guys than ecobee. EASY but not perfect : Remove the ecobee remote sensors from ALL the Confort Settings on the Ecobee, you only keep the main Thermostat. How to Access & Adjust Comfort Settings. These sensors can tell you if, for example, your living room is a comfortable 70-75 degrees Fahrenheit while your garage is scorching hot! Again, I don't know what could've possibly changed google-side to break this. The ecobee Smart Thermostat is a simple, stylish way to control your heating and cooling throughout your home. Make sure Wi-Fi Radio is … Click Settings > Preferences > Hold Action, then choose Until the next scheduled activity. The key thing to understand is that, like any number of programmable thermostats, it allowed me to set different temperatures for daytime, nighttime, weekends, etc. The ecobee approach on the fan isn't as flexible as it could be. Amazon Alexa. Apple HomeKit . Configure Schedules and Comfort Settings. Total Home Comfort and Security Bundle. What Google change would have broken this feature. Working hand-in-hand with your Comfort Settings, Follow Me mode allows you to target comfort where it matters most. This workaround may work for daytime (if you choose not to care about temperatures in non-participating room during Away). Sleep Mode is set around when you usually fall asleep and adjusts according to the temperature you like your room throughout the night. I'm enjoying it. In this version, we update the app icon and include … 1 Review Your Ecobee and HomeKit Network Settings. Set it to Until next activity and you're done! Just got my Ecobee3 last week. I had them integrated just fine. They’re above schedules, comfort settings, and everything else. One issue I seem to be running into is my comfort settings. In Away Mode, Ecobee the thermostat will set the temperature to be the most cost-saving, depending on the weather. If your ecobee is paired with HomeKit but isn't responding when you issue a command through the Home app, there are a few things to consider: If are connecting with an ecobee3, ecobee3 lite, or an ecobee4 and you have a dual-band network, be sure to select the 2.4Ghz network from the list. Fortunately, there is indeed a way: Head to the Ecobee site and sign into your account. The app won't help you fix the Ecobee's "hold" problem, but you can adjust the setting in Preferences. Turn it off, wait a few minutes, and then turn it back on again. [/quote] Then it defeats the purpose. When I go into the Home comfort setting and hangs it to 72 heat and 74 cool, and hit Save. If I go back in … Press J to jump to the feed. Feature Friday: Sensor Participation by Andrew Newton on June 12, 2015. ecobee3 works with wireless remote sensors to measure temperature and occupancy in multiple rooms and make smarter heating and cooling decisions for you. I just recently got my Ecobee installed in my new house and have been working through all the settings to get it set up the way I want. Can't save comfort settings. Not to worry, though—it’s just an automatic alert that every Ecobee thermostat is set to give at certain times, whether you have a UV light or not. This is a sign that your Ecobee just needs to be reset. A subreddit for ecobee and all their smart home products. Thank you for contacting ecobee Support. Up until today, I have been happy with the IFTTT/Life360 solution for geofencing when multiple location devices (such as our phones) all leave and return. ALL RIGHTS RESERVED. I do want bedrooms averaging during Sleep when they are used. Basic Functionality The Awair-Ecobee integration allows your HVAC fan circulation system to be triggered by your indoor air quality. Controlling VR with my mind: NextMind's dev kit shows me a strange new world, Galaxy S21 vs. S20 vs. S20 FE vs. These are literally just text commands through google to the ecobee. Agreed. Shop All ecobee. I currently run 4 comfort settings during the week, Morning, Away, Home, Night, and two on the weekend, Home and Night. The step-by-step guide on our mobile app and free expert support make it easy.Smarter comfort – your ecobee understands your local weather, schedule and desired comfort settings, to ensure your home is at the right temperature at the right time smartbuildings@ecobee.com. For example, during the day, I want to use the Ecobee’s sensor right on the thermostat itself, which is located downstairs. ecobee thermostats work with radiant heating systems, multistage, and dual-fuel heat … © 2021 CNET, A RED VENTURES COMPANY. As we mentioned before, Our developers have reached out to Google's developers for a potential fix, but I have not heard of any updates as of yet. They work in tandem with the 'Schedule' that you've defined to help it determine which Comfort setting it should be using at any given time throughout the day. Updates that paint a picture. Follow Me . Seamless setup. Everything should go back to normal. Schedules and Comfort Settings Your ecobee Smart Thermostat uses different 'Comfort settings' that specify what temperatures to maintain while you are Home, Away, or Sleeping. I got the Prime Day deal with 3 sensors. Posted by 3 years ago. Once we hear anything back from google, We'll share the same once we get have any updates. However, the thermostat I installed recently -- the popular Ecobee3 -- suffers from one glaring flaw that almost made me return it. Because each Comfort Setting might have an entirely different mixture of participating sensors, a sudden change from one Comfort Setting to another could result in a rapid rise or drop in average temperature. Detects which rooms are in use and adjusts the temperature accordingly for comfort in those spaces. Out of the box, the Ecobee does one thing very, very wrong. Essentially, Comfort Settings are a predefined heat/cool setting that can be applied to a specific period of a day. Any suggestions? I had custom routines which included, "set my thermostat comfort settings to home" and "set my thermostat comfort settings to away" for when I arrived and left home, respectively. Ecobee thermostats require a Wi-Fi connection to allow remote access control via the mobile app or web portal. guys, looking to switch out my Lennox iComfort Thermostat (the old, non-WiFi model) with either an Ecobee3 or Nest (or maybe Honeywell). Up until about 10 days ago, my Google Home routines worked flawlessly with my Ecobee 4. Now a part of eco+, Smart Home & Away detects when you’re away faster than before, making your home more efficient. I removed the device on the app. 1) SmartCamera with voice control Check in when sensors detect in-home activity when you’re away. They keep you comfortable while saving you money. Hi all I have an ecobee4 and smartthings. This process usually takes about 30 minutes. If you change your comfort settings (setpoints or fan settings) at the ecobee portal , you don’t need to change your CoRE/webCoRE script. Smart Home & Away automatically adjusting the temperature for energy savings when it detects you're not home, and quickly restores your comfort settings when you come back. Makes for a terrible sleep. We update the app regularly to ensure the best experience for you. Keep waiting for an update. Then select Settings. Archived. Stay in-the-know . We do care about our customers. My understanding is that the Smart Home/Away feature should override the schedule if my sensors detect no occupancy within a 2 hr time frame. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. Threshold settings for ecobee thermostats This article applies to the following ecobee models: ecobee SmartThermostat with voice control, ecobee4, ecobee3 Lite, ecobee3. After tapping save you'll be brought to the schedule to adjust when this setting is active. My Away and sleep comfort settings are fine, but when it comes to my Home setting is where I … The comfort settings are one of the many features than can be accessible through the ecobee APIs, and is one of the many advantages of the Ecobee thermostat over Nest and other smart thermostats on the To do this, just go into the Comfort Settings and choose the participating sensors that you want to use. Press J to jump to the feed. 1. Then go to Manage HomeKit. SmartThermostat with voice control: Take your home comfort to new levels. Will try tonight! I'm sorry that google integration is still not working due to changes made by Google. ecobee sensors work with ecobee thermostats, cameras, and ecobee Haven, the responsive home monitoring solution, for whole home comfort and peace of mind. [/quote] Same goes with sleep. After placing a sensor in each room, the smart sensors will measure that specific area’s temperature. Log In Sign Up. Automatically adjusts the temperature for energy savings when you leave home and restores your comfort settings when you return. We’ve been fans of Ecobee’s thermostats for years, but this outage map suggests a lot of server troubles this winter. To main Menu I did a factory reset of ecobee, it started working for just the downstairs customer... Comfort where it matters most it stays that way until you clear.! 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That almost made me return it routine, and it worked for just the downstairs can customize the if! Fan to Comfort Mode: go to the main Menu > Comfort Settings it worked for just the...., the ecobee got disconnected from the Home screen, press Menu i-... Occupancy within a 2 hr time frame to just report the currently known values... Above schedules, Comfort Settings, and did not have as much success as I have a schedule with! I love everything about it and How it is, remove your devices and ecobee from your Linked Services the... Google Assistant i+ and i- to target Comfort where it matters most the Manufacturer button below site!