If you have a bank account with Barclays that you pay a monthly fee for, you’re paying for a Barclays Packaged Bank Account (PBA). Barclays operate Premier account as the main package bank account charging a monthly fee for a number of benefits. Other customers found these links helpful. And it’s a question that thousands of Barclays’ customers are asking. It’s a good question. Packaged Bank Accounts are “premium” bank account that often include car cover, travel insurance and other bundled products for a monthly fee. Barclays sets aside £250million for mis-sold packaged bank account claims: Are you due compensation? If we’re able to offer you an account, you can start using it straight away in the app. About Barclays menu item level 1. Unfortunately, FOS data shows that only 19% of packaged bank account claims were upheld. The free PPI check is stand-alone, no obligation service. An elderly Barclays customers who paid more than £2,000 over 15 years for a packaged account despite being able to enjoy hardly any of the benefits has finally been repaid her money. Service status; Contact us; Security; Accessibility Your Contact … You can only make payments from your account if you have enough money in your account or through an arranged overdraft to cover them. If you're offered a packaged account that doesn't fit your needs, be vigilant. Barclays should have given you the option to upgrade your packaged bank account. Mrs H instructed Citizens Advice Bureau (CAB) to complain on her behalf. Barclays has set aside £250million to compensate customers mis-sold packaged bank accounts. Our Financial Services Register number is 835190. If you think you've been mis-sold your packaged bank account, give your bank a chance to put things right first. Barclays sets aside £250million for mis-sold packaged bank account claims: Are you due compensation? All current accounts help; Opening an account; Switching; Statements and balances; Features Store and Packs; Business accounts. Pacakge Bank Account Fees - How to know if you can claim them back? questions about your packaged bank account page 8 of 10 section F: any other information If your complaint isn’t about how a packaged bank account was sold, please explain why you’re complaining about the account. Contact Us. Barclays Bank sold many types of Packaged Bank accounts. To use these tools and find out more about overdraft charges, please visit www.barclays.co.uk/youroverdraft. Packaged bank accounts with airport lounge access. This account like some others from the other main lenders and account service providers in the UK (such as Barclays, Halifax, HSBC, Nationwide, Santander and Royal Bank of Scotland) all offered similar accounts charging a few pounds per month. If you answered yes to the above question there is a chance that your Barclays Packaged Bank Account policy was mis-sold and you could be due compensation. Other requirements to hold the account, e.g. However, you can get your TransUnion … If you have a successful packaged bank account complaint against NatWest upheld, you would be entitled to a full refund packaged bank account fees paid to NatWest, a full refund of any interest charged on the packaged bank account by NatWest and a compensation interest of 8% per annum on both of those combined. In 2012, as an 18 year old boy who had not much experience in dealing with banks I was informed by the branch manager to take out mobile phone insurance as it was the cheapest available. Can I get a refund for my Barclays Select Account fees? Barclays may of mis-sold you your packaged bank account if any of the below statement are relevant to you at the point of sale: If you have a successful packaged bank account complaint against Barclays upheld, you would be entitled to a full refund packaged bank account fees paid to Barclays, a full refund of any interest charged on the packaged bank account by Barclays and a compensation interest of 8% per annum on both of those combined. Return to reference, Terms and conditions apply. The NatWest Reward Black account … You must have a Barclays current account, be aged 16 or over and have a mobile number to use the Barclays app. But they must still provide clear, fair and unambiguous information so you can make an informed decision. Many consumers have been upgraded to a Packaged Current Account by Barclays Bank. Can I get a refund for my Barclays Select Account fees? It is thought many were mis-sold to customers who never knew about - or could never qualify for - … You might want the fees you paid to be refunded or you might want to switch back to a standard account. You’ll need to enter a few details, take a video selfie with your phone, and upload a picture of your ID for us to check. background I issued a provisional decision in July 2013 – a copy of which is attached and which forms part of this … Barclays will always attempt to return any transaction that could take your account into an unarranged overdraft position. These give you your credit score from TransUnion. However, in selling the package bank account it is important that the member of staff established if the various benefits are applicable to you the customer … Meanwhile, if you’re being wooed by your bank to take on a packaged account think long and hard about it first. The packaged bank account and all the extra benefits should have been plainly explained to you by Barclays at the point of sale. Our biggest Packaged Bank Account win with Barclays is £3,905.27 Our average Packaged Bank Account win with Barclays is £1,305.78. Should you wish to complain about our Company or service you may do so by writing to: Customer Relations, My Claim Solved Limited, Tormohun House, Barton Hill Road, Torquay, TQ2 8JH, Address: My Claim Solved Limited, Tormohun House, Barton Hill Road, Torquay, TQ2 8JH. What’s the address, the opening hours and phone number of my Barclays branch? Did Barclays tell you that you would be more likely to be accepted for a loan or credit card if you had a packaged bank account with Barclays? And it’s a question that thousands of Barclays’ customers are asking. Current accounts. It is not suitable for longer-term borrowing. The packaged bank account included both banking and insurance related products and features. 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